New service messageLiving-room aircon leaking
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Returning customerMatched after the message arrives
Hi, the living-room aircon is leaking again. Could someone come tomorrow morning?
Photo attachedCustomer photo - leak visible below the unit
Aircon Service OperationsFor service teams coordinating technicians through chat and memory
Turn one service message into a job that is ready to run.
Join the customer, asset history, technician skills, route, parts, appointment, and service report—while dispatchers keep scheduling and commercial control.
Follow one aircon service jobSystem X-ray
Watch one leaking aircon become a closed service job.
Follow a WhatsApp request through asset history, slot matching, dispatcher confirmation, the technician job pack, and a photo-backed service report.Live service jobAircon Service Operations
Request received
The customer sends the problem once. Their unit and useful service history are attached to the same job.
Dispatch confirms the appointment. The technician arrives with the photo, history, and likely tools already in hand.
The technician diagnoses the repair, the customer approves it, and the completed report updates the next service date.
Your field-service workflow